Armed Forces Directory was founded on July 20, 2007, by Karen Austin, a former counter-terrorism equipment specialist and daughter of William C. Horn, U.S. Navy Veteran, and retired Baltimore City Homicide Detective. With the deep connection and family history with military and law enforcement, Karen sought to provide a service to military communities, hence the Armed Forces Directory.
Since the inception of American Publishing, we publish two separate directories, both print and digital, one that is distributed at Aberdeen Proving Ground and one that is distributed at Fort Meade.
We, at the Armed Forces Directory, have the knowledge, people, experience, and technology to meet the needs of our customers. Our team is fully trained and ready to move into action to deliver fast and effective solutions to our customers. You and your business are at the heart of our business.
You are the reason for our continued success. It is imperative that our customer service department meet the needs of our customers; therefore, we ensure that our team receives the best training and knowledge possible from our in-house training department.
We recognize that the name “Armed Forces Directory” alone is not sufficient to win new customers or to maintain our current ones. Armed Forces Directory has set up a customer service department that daily monitors our services that we provide.
We continually strive and exceed in meeting the needs of our customers. Being successful in providing quality customer service has encouraged our customers not only to continue to advertise their business with us but extend their long-term relationship with the Armed Forces Directory.
We invite you to collaborate with us, allowing us to set your business up for success by supporting our Military, Veterans, DoD, and their families.
We appreciate your support and look forward to “collaborating” with you!